Deerix Apparel

SHIPPING POLICY

We prioritize fast and efficient shipping across Pakistan with free delivery on all orders. Expect delivery within 3-6 business days. Two delivery attempts will be made; please ensure accurate address details for seamless delivery.

RETURNS AND EXCHANGES

We offer a 7-day return and exchange policy for eligible items. Simply initiate a return within 7 days of receiving your order. Please ensure the item is unused and in original packaging for a smooth process. Payment Scenario: We are eager to share that your trustworthy Team Deerix has allocated you two types of payment method, one is cash on delivery and the other one is you can pay via your Bank Or other wallet.
What sizes do you offer?
We offer a range of sizes from S to L. Please refer to our size chart for specific measurements.
How Can I Place My Order?
Browse our collection, select the items of your choice, choose the desired size and color, and then proceed to your cart to place an order.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also track your order in your account on our website.
What is your return policy?
We accept returns within 07 days of purchase. Items must be unworn and in original packaging. For more details, visit our Return Policy page.
Where do you ship to?
We currently ship across Pakistan, providing fast and reliable delivery nationwide. Enjoy free shipping on all orders over and track your order easily with our confirmation and tracking updates.
What materials do you use in your clothing?
We prioritize high-quality, sustainable materials. For specific fabric information, check the product descriptions on our website.
Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of placing them. Please contact our customer service as soon as possible for assistance.
How should I care for my Deerix clothing?
We recommend following the care instructions on the garment label for best results. Generally, machine wash cold and tumble dry low.
How long will my order take?
Your order will arrive within 3-6 business days. Processing takes 1-2 days, excluding holidays. You'll receive a confirmation email with tracking details once your order is shipped for easy tracking.
Which Payment Methods Are Approved?
We accept multiple payment methods for your convenience, including Cash on Delivery (COD) available across Pakistan. Choose COD or other secure online payment options at checkout for a smooth, hassle-free experience.
What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service within 24 hours, and we will resolve the issue.
Do You Deliver Internationally?
No, we don’t deliver internationally as we deliver all over Pakistan.
Do you have a physical store?
Currently, we operate online only. Sign up for our newsletter to stay updated on any future store openings or pop-up events.
Will My Personal Information Stay Secured?
Yes, your details will be secured and protected, and if you still have queries you can go to our Policy Privacy page to know how about the privacy.
How Do I Contact Customer Support?
Our customer support will be always there to support you at any time. If you have any queries regarding your orders and payment process, you can contact at deerixapparel@gmail.com

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